Bespoke Staircase Delivery in UK
All information about delivery and installation
COVERAGE
UK Staircase Delivery Areas
Not sure if we deliver to your location? Get in touch and we'll confirm availability before you commit to anything.
TIMELINES
Staircase Delivery and Installation Lead Times
From order confirmation to completed installation. Based on current scheduling — we often turn around faster, sometimes in as few as 8 working days.
If you are arranging your own installation, allow slightly more time for transit and logistics depending on your location.
Lead times run from receipt of confirmed order and deposit. Complex or multi-floor configurations may require additional time — we will advise upfront.
PROCESS
How It Works
We confirm your order details, measurements, and material specifications. A deposit invoice is issued to begin fabrication.
Your staircase, handrails, balustrades or tread materials are precision-manufactured in our workshop. Each component is made to the agreed specification and inspected before dispatch.
Completed components are carefully packaged and dispatched. You will receive advance notice of the delivery window so the site can be prepared.
Our team arrives on-site to complete installation. The area should be clear and accessible. Installation typically takes 1–3 days depending on the design.
PRICING
Delivery Costs
A single flat delivery fee applies to all addresses in England, regardless of distance from our workshop. Delivery to Wales, Scotland, and Northern Ireland is quoted individually — see Delivery Areas above.
Delivery cost is separate from installation. International shipping is quoted on request — see Worldwide delivery above.
POLICY
Returns & Damaged Goods
All staircases and tread materials are manufactured to your unique specifications. As bespoke items, they cannot be returned or exchanged once production has begun.
We encourage thorough review of all order details, drawings, and specifications before confirming your order. Our team is happy to go through everything with you at this stage — just get in touch.
In the unlikely event that your order arrives damaged, please do not refuse delivery. Follow these steps:
- Photograph all damage clearly before unpacking further
- Note the damage on the delivery paperwork with the driver present
- Complete our damage report form within 48 hours of delivery
- Email the completed form and photos — we will arrange assessment and resolution promptly
Damage claims submitted more than 48 hours after delivery may not be accepted.
DELIVERY & INSTALLATION
Bespoke Staircase Delivery Across the UK
Style Stairs delivers and installs bespoke staircase systems across the UK, including floating staircases, spine staircases, zig zag staircases, bespoke stair handrails and glass balustrades. Whether you are ordering a complete staircase or individual materials, our team helps coordinate delivery, site access and installation requirements from the start.
If you are still planning your layout, you can explore options in our staircase builder or request advice before placing an order.
WHERE WE WORK
Areas We Cover
Don't see your area? Contact us — we cover many additional locations and ship internationally.
HOW WE WORK
Process
Consultation
Initial site assessment and design discussion to understand your vision and spatial requirements.
Design
Detailed 3D modeling and engineering drawings tailored to your specifications and space.
Fabrication
Precision manufacturing in our workshop using advanced CNC machinery and craftsmanship.
Installation
Professional on-site assembly by our experienced installation team with minimal disruption.
Ready to Build Something Special?
Configure your staircase with micro concrete treads in our interactive calculator.
Staircase Delivery FAQs
Yes. Style Stairs delivers bespoke staircases, treads, handrails and balustrade components across the UK. Delivery to England is available at a flat rate, while Wales, Scotland, Northern Ireland and remote areas are quoted individually.
Yes. We can supply and install complete staircase systems, including floating, spine and zig zag staircases, glass balustrades and bespoke handrails. Installation is planned around the final design, site access and project schedule.
Typical supply and installation lead time is around 10-12 working days from confirmed order and deposit, depending on scheduling, design complexity and material availability. More complex or multi-floor projects may require additional time.
Delivery across England is charged at a flat rate of £340 + VAT. Delivery to Wales, Scotland, Northern Ireland, remote areas and international destinations is quoted individually based on location, order size and logistics requirements.
The installation area should be clear, accessible and ready for the agreed work. Any structural preparation, wall openings, floor finishes or site access restrictions should be discussed before delivery so the installation can be planned correctly.
Yes. We can supply staircase components for delivery only if you are using your own installer or contractor. In this case, allow additional time for delivery and make sure your installer reviews all drawings and specifications before work begins.
If anything arrives damaged, photograph the issue before unpacking further, note the damage on the delivery paperwork and contact us within 48 hours. We will assess the claim and arrange the appropriate next steps as quickly as possible.